Smart Consultancy Case Study 1 (Disaster Recovery Planning)
Like many clients, this organisation found that rapid growth and change to its IT systems had brought both increased dependency on IT and a radical change in the risks and impacts for business continuity.
In conjunction with the IT department Smart Consultancy audited existing systems and procedures engaging representatives from all of their service departments. The information was loaded into our Service Inventory database which maps services onto IT systems and supporting components. The resultant reports identify risks and single points of failure and assess the service impact of an incident affecting individual systems or whole locations.
Smart Consultancy established priorities for restoring servers by evaluating options including "ship-to-site" replacement servers, PCs configured to the standard O/S and application builds, external data centres and DR suites, and recommended a best fit solution.
The organisation now has a concrete action plan and service inventory database to be used operationally by the BC/DR management and emergency teams.
